Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
If you would like to modify or cancel your order, please email us at firstname.lastname@example.org immediately after you purchased your product. We will email you within 24 hours to confirm your changes and any further instructions. Once we shipped your order, you cannot cancel or modify your order. Orders must be cancelled within 24 hours.
If you would like to change your shipping address, please email us at email@example.com immediately after your purchased your product. We will email you within 24 hours to confirm the change in your address. We cannot change your address once it is in transit. Please contact your local postal office to have your mail forwarded to you.
If your package is being returned to us because you did not collect it from your postal office on time, please contact us at firstname.lastname@example.org. We can reissue your order for a shipping fee.
If you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Yes. After opening, the bed requires a few hours to regain it's original shape. Rubbing the extruded part back in place will help to speed up the process.
You can contact us through our contact page! We will be happy to assist you.